Last updated: 21 September 2026. This policy explains how personal data collected on tvdv.online is processed, in accordance with the General Data Protection Regulation (GDPR).
1. Data controller
Tessa van de Ven, sole proprietor (SIRET 795 253 442 00037), who operates the website tvdv.online. Address: 07200 Aubenas, France. Email: tessa@tvdv.online.
2. Data collected and purposes
Contact form: your store address, current market, target market and email address. This data is used to reply to your request and to prepare a possible proposal, on the basis of pre-contractual measures taken at your request.
Ordering an audit: billing and payment data are processed by Stripe, the payment provider. I do not see or store your card number. Legal basis: performance of the contract and accounting obligations.
Booking a call: the information you enter in the online calendar tool is used to organize the call.
Audience measurement: if an analytics tool (Google Analytics 4) is enabled, it runs only with your consent.
3. Retention periods
Enquiries that lead nowhere are kept for 3 years from the last contact. Accounting records of clients are kept for 10 years, as required by law.
4. Recipients
Your data is never sold. It may be processed by my technical providers: hosting provider (IONOS), email, online calendar tool and payment provider (Stripe). Some providers may transfer data outside the European Union, with appropriate safeguards (standard contractual clauses or the EU-US Data Privacy Framework).
5. Your rights
You have the right to access, rectify, erase, restrict, object to and port your data, and to withdraw your consent at any time. To exercise these rights, write to tessa@tvdv.online. You may also lodge a complaint with the French data protection authority, the CNIL (cnil.fr), or with your local authority.
6. Cookies
The website only uses technical cookies that are necessary for it to work. If an analytics tool is enabled, it sets cookies only after you have agreed.
7. Changes
This policy may change. The date of the last update is shown at the top of the page.